Delivery Time
Ready stock orders received will be processed and shipped out on next day. The delivery will take place within 3 -5 working days via GD Express. We also will take into consideration of products availability and will advise accordingly if any delayed in delivery time.
If order containing back order product, we will be shipping together with the ready stock product. Back order normally will be shipped out within 10 to 14 days, once we received from our manufacturing factory.
For the custom-made items (eg. jersey or T-shirt), we will need at least 7 - 14 workings to proceed the custom-made items once we will ship out the items accordingly once the items completed.
Shipping Cost
We do not profit from shipping. Your shipping cost will be exactly the same as we are charged by whichever shipping company is used to deliver your package.
We are using GDex for shipping, GDex is charging base on your shipping address postcode within Malaysia. And the delivery cost will increase base on weight of the shipment.
International Shipping
International services is temporary not available.
For Any Disputes
We do not entertain any disputes or complain after you received your shipment & past 60 days. Any disputes or complain past during this period is consider invalid.
For Product Notification
We do let customer know via our email on the status of the product that has defects, out of stock or any other situation that may encounter. If customer do not respond with in 60 days period, all the option provided will be consider as void & invalid.
For the back order product, it may also subjected for out of stock due to the lack of raw materials. We will notify customer within 3-6 weeks times if there is any unforeseen circumstance that we might face by the production team.
(The management of JK Jersey reserves the right to change the term & conditions without prior notice.)